Trial and subscription billing
CardSync Pro subscriptions are billed through Stripe. Trial length, renewal timing, and taxes are shown during checkout before you subscribe.
Billing Policy
Cancellation and Refund Policy
How CardSync Pro customers can manage subscriptions, request billing help, and understand access after cancellation.
Last updated: June 2026
Cancellations
You can manage or cancel an active subscription from the Stripe Customer Portal using the same email you used at checkout. Cancellation timing follows the subscription terms shown by Stripe.
Refund requests
If you believe a charge was made in error, contact support with the billing email, charge date, and a short explanation. Refund eligibility is reviewed case by case.
Access after cancellation
Paid dashboard access may remain available until the current billing period or trial ends, unless Stripe marks the subscription inactive sooner.
Billing questions can be sent to support@cardsyncpro.com.